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CPT-5591 Appointment Setter Virtual Assistant (Bilingual)

REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 25 hours
SHIFT TIME ZONE: EST
SHIFT HOURS between 9 am to 3 pm
SHIFT DAYS: Monday to Friday
Number of VAs: 1

PREFERENCES:
GENDER PREFERENCE: NONE
LANGUAGES SPOKEN/PREFERENCE: English and Spanish
ACCENT PREFERENCE: NONE
REGION PREFERENCES: NONE

Appointment Setter Virtual Assistant (Bilingual)

Job Summary:

Join our team as an Appointment Setter Virtual Assistant (Bilingual), where you'll play a crucial role in facilitating smooth project processes and maintaining client satisfaction. Responsibilities include preparing and submitting construction permits, monitoring permit statuses, and providing timely updates to the construction team. Maintain accurate records, communicate with clients to address inquiries, and handle phone calls to building departments. Utilize online portals efficiently, demonstrate resourcefulness in problem-solving, and adapt quickly to new tools and technologies. Effective communication via email and proficiency in software applications are essential, as well as bilingual skills in English and Spanish. If you're detail-oriented, proactive, and excel in client communication, we welcome you to join our team as an Appointment Setter Virtual Assistant(Bilingual).

Responsibilities:

• Permit Submission:
  Prepare and submit construction permits according to local building regulations.
  Ensure all required documentation is complete and accurate.
• Status Checks:
  Regularly check the status of submitted permits and provide timely updates to the construction team.
  Address any issues or discrepancies in the permitting process.
• Data Entry:
  Maintain accurate and up-to-date records of permits, project details, and other relevant information.
  Organize and input data into spreadsheets and databases.
• Client Follow-ups:
  Communicate with clients to provide updates on project status and address any queries.
  Ensure a high level of customer satisfaction through responsive and informative interactions.
• Phone Calls to the Building Department:
  Initiate and handle phone calls to building departments for inquiries, clarifications, and follow-ups on permits.
  Establish and maintain positive relationships with building department contacts.
• Online Portal Management:
  Utilize online portals for permit submissions and status tracking.
  Manage logins and access credentials for various online platforms.
• Resourcefulness and Fast Learning:
  Demonstrate a proactive and resourceful approach to resolving issues and finding solutions.
  Quickly adapt to new processes, tools, and technologies.
• Email Communication:
  Communicate effectively with clients and team members via email, providing necessary information and updates.
  Maintain a professional and courteous tone in all communications.
• Software Proficiency:
  Utilize software applications such as Excel and MS Office Word for data management and document preparation.
  Navigate various online tools and portals efficiently.
• Bilingual Skills:
  Fluent in both English and Spanish to effectively communicate with a diverse clientele.

Qualifications:

• Proven experience in construction administration or a related field.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office applications and comfortable with technology.
• Ability to work independently and meet deadlines in a virtual environment.
• Must have Legal and Paralegal Background

Application/Software: MS Office Suite

Phone System: To be provided by the client

Client Industry: Construction

Preferred skills

• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Able to manage time effectively and efficiently
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Self-directed and able to work without supervision
• Excellent verbal and written communication skills
• Strong customer service and presentation skills

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Various open roles are available
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you
• And more!